Help articles
Step-by-step written guides for every part of Vidversity, including Vidversity Plus.
🚀 Getting Started
How to Upload Video Files to VidversityInstructions for uploading desktop video files into your Vidversity media library.How to Record New Videos Directly in VidversityLearn how to record webcam footage, presentation slides, or your screen straight from your browser.How to Record and Upload Videos via the Vidversity Mobile AppHow to capture training video on iOS or Android devices and push it directly to your account.How to Create and Assign Video CategoriesOrganise raw video uploads and clips into categories for structured course creation.
🎓 Building Courses
If i edit my video will I loose my orgignial videoNo, we never cut the original video.Adding lessons and structuring a courseModules, lessons, ordering and drip-release explained.Uploading and managing videosSupported formats, recommended settings and captioning.How to duplicate courses or chaptersCopy an entire course or selected chapters into another course.What are annotations?Annotations are text or images that can appear over a video.What is an interaction?Interactions add questions, notes and links to videos.How to Trim Raw Videos into Course ChaptersLearn how to set start and end points to split long videos into 3 to 10 minute chapter segments.How to Cut Out Parts of a Video and Merge ClipsRemove unwanted moments (like coughing or pauses) by trimming segments and merging them back together.Best Practices for Naming Video ChaptersTips on using numbered and descriptive chapter titles to automate course creation.How to Set Up a New CourseSet up course details including title, category, image thumbnail, and presenter profile.How to Add Video Chapters to a CourseAssemble your saved video clips into structured chapters inside a course.Adding Single-Choice and True/False QuestionsHow to insert True/False and Radio (multiple choice, single answer) questions into video timelines.How to Add Multi-Select Checkbox QuestionsCreate multiple-choice questions where learners must select more than one correct answer.How to Create Fill-in-the-Blank QuestionsPrompt learners to enter missing words or phrases directly into text boxes.How to Embed Notes and Create Printable HandoutsAdd rich text notes that pause the video and automatically merge into a printable handout for learners.How to Add Document Downloads and External LinksAttach downloadable PDF handouts or external web page URLs to your videos.How to Insert Slides (PowerPoint/PNG) into ChaptersUpload PowerPoint slide images or build custom text slides to interrupt and enhance video content.How to Display On-Screen Subtitles and Image OverlaysAdd text or graphic overlays that appear on screen while video continues to play without pausing.How to Rearrange, Update, or Delete Course ChaptersChange chapter sequences, remove outdated clips, or re-order course flows.
📤 Publishing & Delivery
Where are the videos hosted?VidVersity Hosting & Security Overview
Australian AWS Hosting: All VidVersity video content is hosted within an Australian Amazon Web Services (AWS) instance to guarantee local data residency.
Enterprise-Grade Security: Media and user data are protected inside a highly secure, cloud-hosted environment meeting strict compliance standards.
Full Privacy Compliance: Storing data locally within Australia ensures complete adherence to Australian privacy legislation and data sovereignty requirements.
Optimised Streaming: Centralised local hosting delivers fast, reliable, high-definition video playback across all connected LMS platforms without file size limitations.SCORM 1.2VidVersity exports seamlessly as SCORM 1.2 files, making it fully compatible with any SCORM-compliant Learning Management System (LMS). While the SCORM package resides directly in your LMS, all video content remains securely hosted on AWS to guarantee compliance with Australian privacy laws.Can I deliver my course with a public URLYes, this is the standard sharelink option.Setting Up Course Completion and Tracking CriteriaConfigure pass rules based on chapter viewing percentages, quiz scores, or both.How to Download SCORM Files for Your LMSExport your Vidversity interactive video courses into SCORM format for upload into platforms like Moodle or Canvas.How to Share Courses via Direct URL or RegistrationDistribute courses directly to learners using public share links or self-registration pages.
⚙️ Admin & Settings
Managing account password rules and security settings (Admin)How administrators can configure password strength requirements and security rules.Managing system email templates and notifications (Admin)How administrators can edit automated emails, invitations, enrolment notices and reminders.Customising course completion certificates (Admin)Learn how administrators can design and customise automated certificates of completion.Customising the learner portal and login URL (Admin)How administrators can set up custom portal login URLs and portal branding.How to integrate the Stripe payment gateway for paid courses (Admin)Step-by-step instructions for administrators to connect a Stripe account to monetise video courses.How to import learners into Vidversity LMS (Admin)Guide for administrators on importing individual learners or bulk importing users via CSV for private course delivery.Assigning private course access and sending login notifications (Admin)Learn how to grant imported learners access to private courses and trigger automated login credential emails.How to access progress reports and LMS analytics (Admin)Instructions for administrators to view completion statistics, time spent and detailed learner progress across the organisation.How to override learner course results and statuses (Admin)How administrators can manually update or reset a learner's course completion status, for example marking as passed or resetting to not started.Step by step guide to integrate with StipeHow to integrate with Stripe.Managing organisation branding and general settings (Admin)How administrators can configure account-wide branding, logos, default colours and API access.
💡 Tips & Tricks
Best Practice Tips for Designing Interactive VideosWhat does the research say about creating interactive videos.Best practice for short training videosLength, structure and recording tips that improve completion rates.What is a course?A course is where videos and interactions sit.How to add a URL as a resourceAdd a website link as an interaction.What is a chapter?Chapters organise course content.Can I change the colours of the player at course level?Change the player colours for an individual course.